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Privacy Policy

Muneem — Har Hisaab, Ek Jagah

Last updated: 3 September 2026

Ye Privacy Policy batati hai ki Muneem app aapka kaunsa data collect karta hai, use kyun karta hai, kaise store karta hai, aur aap apna data kaise delete kara sakte hain. App use karne se aap is policy se sehmat hote hain.

1. Hum kaunsa data collect karte hain

  • Account information: email address aur authentication ke liye zaroori login details (password securely hashed form mein hamare authentication provider ke paas rehta hai, hum use plain text mein store nahin karte).
  • Business / profile information: business name, owner name, mobile number, address, GST number, bank details (bank name, account holder, account number, IFSC) — jo aap khud profile mein bharte hain.
  • Party details: customer, family/friend aur vyapari (vendor) ke naam, mobile number, address aur notes jo aap add karte hain.
  • Bills aur transactions: bill items, amount, GST details, lena/dena entries, payment records aur balances.
  • Worker information: worker naam, contact, wage/salary rate, attendance aur payment records.
  • Photos aur documents: bill photos, scanned documents aur profile/party photos jo aap camera ya gallery se upload karte hain.
  • App usage aur security data: basic technical logs jaise error reports aur request logs, jo app ko chalane aur misuse rokne ke liye zaroori hain.

Hum aapke device ke contacts, location ya unrelated files access nahin karte. Camera/gallery sirf tab use hota hai jab aap khud photo capture ya select karte hain.

2. Data ka use kyun hota hai

  • Aapka accounting aur khata record maintain karne ke liye.
  • Bills banane, scan karne aur unhe accounts se link karne ke liye.
  • Payments, udhaar aur balances ka sahi calculation dikhane ke liye.
  • Worker attendance aur salary manage karne ke liye.
  • Login, account functionality aur data recovery ke liye.
  • Security, fraud/misuse prevention aur technical problems fix karne ke liye.

Hum aapka personal ya business data advertising ke liye sell nahin karte.

3. Data storage aur security

Aapka data managed cloud database aur file storage mein save hota hai. Har record aapke user account se linked hota hai aur database-level access rules (row level security) ke through protect kiya jata hai, taaki doosre users aapka data na dekh sakein.

App aur server ke beech saara data encrypted HTTPS connection par transmit hota hai. Passwords hamare authentication provider dwara hashed form mein rakhe jate hain.

Koi bhi online system 100% risk-free nahin hota, isliye hum absolute security ka daava nahin karte. Apna password strong rakhein aur kisi ke saath share na karein.

4. Third-party services ke saath sharing

Hum aapka data sirf un service providers ke saath share karte hain jo app ko chalane ke liye zaroori hain:

  • Cloud hosting, database, authentication aur file storage provider.
  • AI service provider — sirf tab jab aap bill/photo scan ya AI calculator use karte hain; us waqt selected image ya text processing ke liye bheja jata hai.

In providers ko data sirf apni service dene ke liye milta hai. Iske alawa hum data kisi ko share nahin karte, sivaay tab jab law ya valid legal request ke tahat zaroori ho.

5. Data retention

Aapka data tab tak store rehta hai jab tak aapka account active hai ya jab tak aap use khud delete nahin karte. App ke andar aap apni entries, parties, bills aur documents kabhi bhi delete kar sakte hain.

Account delete hone ke baad aapka data hamare active systems se hata diya jata hai. Routine backups mein kuch samay tak copies reh sakti hain, jo backup cycle ke saath automatically overwrite ho jati hain.

6. Account deletion

Aap kabhi bhi apna Muneem account aur uska poora data delete karwa sakte hain. Deletion request karne ke liye:

  1. Apne registered email se support@muneem.me par mail bhejein, subject: "Account Deletion Request".
  2. Mail mein apna registered email address likhein taaki verification ho sake.
  3. Verification ke baad aapka account, profile, parties, bills, transactions, worker records aur uploaded documents delete kar diye jate hain.

Deletion permanent hai — delete hone ke baad data wapas recover nahin kiya ja sakta. Agar aap sirf kuch records hataana chahte hain, to app ke andar se individual entries delete karein.

7. Data Safety summary (Google Play)

Neeche Muneem ka actual data handling diya gaya hai, jaisa Google Play Data Safety section mein declare kiya jata hai:

Data typeCollectedSharedPurpose
Email address / account & auth infoHaanNahinAccount banane, login aur security
Name, phone, address (profile)HaanNahinApp functionality, bills par shop details
Business & bank details (profile)HaanNahinBill par dikhane ke liye, sirf aapke account mein
Customer / Family / Vyapari detailsHaanNahinKhata aur accounting functionality
Bills, transactions, payment recordsHaanNahinAccounting, balance aur bill management
Worker info, attendance & salary recordsHaanNahinWorker management aur salary calculation
Photos & uploaded bill documentsHaanSirf AI scan ke waqt processing hetuBill scanning aur record keeping
Crash / error & basic security logsHaanNahinApp stability aur misuse prevention
Location, contacts, advertising ID, ads/analytics dataNahinNahinMuneem ye collect nahin karta
  • Saara data HTTPS/TLS encrypted connection par transmit hota hai.
  • Data managed cloud database aur private storage mein rakha jata hai, user-wise access rules ke saath.
  • Uploaded photos/documents private storage bucket mein hain aur signed link se hi khulte hain.
  • App mein koi advertising, advertising ID ya third-party analytics/tracking SDK nahin hai.
  • Data sirf app functionality ke liye use hota hai; sell nahin kiya jata.
  • Users apna account aur poora data delete karwa sakte hain (Section 6 dekhein).

8. Aapke rights

  • Apna data dekhna aur app ke andar edit/update karna.
  • Customer data ka CSV export lena.
  • Records ya poora account delete karna.
  • Privacy se related koi bhi sawal contact email par poochhna.

9. Children

Muneem business use ke liye hai aur 18 saal se kam umar ke users ke liye nahin bana hai.

10. Policy mein badlav

Zaroorat padne par hum is policy ko update kar sakte hain. Update hone par is page ki "Last updated" date badal di jayegi.

11. Contact

Privacy ya data se jude kisi bhi sawal ke liye sampark karein: